Help Desk
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Due to ongoing COVID-19 Pandemic restrictrions Walk-ins to the helpdesk is not allowed. Please call or email (455-0271/lcchelp@hawaii.edu) so we can assist you or to schedule an appointment to meet safely in person.
Hours of Operation
Spring 2021 (January 11, 2020 - May 18, 2020)
Monday - Friday: 8:00am - 4:00pm
Closed weekends and state holidays
***Hours subject to change***
***HOLIDAY CLOSURES***
January 18 (Martin Luther King Jr. Day)
Febuary 15 (Presidents' Day)
March 26 (Kuhio Day)
April 2 (Good Friday)
May 31 (Memorial Day)
***OTHER NOTICES***
***Hours subject to change***
What is the Help Desk?
The ITG Help Desk is the centralized hub for all of your computing needs. When faced with any computer problem, call us and one of our friendly and outgoing IT staff will help you resolve your problem. The Help Desk can help you with any problem big or small, we support it all!
Services Offered
- Electronic Device Assignment Agreement (EDAA)
- Purchasing a new computer
- Managed Print Service
- Installation and assistance with campus supported hardware and software
- Assistance with new technologies
- Relocation of computers and other computer peripherals
- Troubleshooting network problems
How to Get Help
- On campus: extension 271
- Off campus: 455-0271
- lcchelp@hawaii.edu