Help Desk
Due to ongoing COVID-19 Pandemic restrictrions Walk-ins to the helpdesk is not allowed. Please call or email (455-0271/lcchelp@hawaii.edu) so we can assist you or to schedule an appointment to meet safely in person.
Hours of Operation
Fall 2020 (August 17, 2020 - December 18, 2020)
Monday - Friday: 8:00am - 4:00pm
Closed weekends and state holidays
***Hours subject to change***
***HOLIDAY CLOSURES***
August 21 (Statehood Day)
September 7 (Labor day)
November 3 (General Election)
November 11 (Veterans' Day)
November 26-27 (Thanksgiving Break)
December 25 (Christmas Day)
***OTHER NOTICES***
***Hours subject to change***
What is the Help Desk?
The ITG Help Desk is the centralized hub for all of your computing needs. When faced with any computer problem, call us and one of our friendly and outgoing IT staff will help you resolve your problem. The Help Desk can help you with any problem big or small, we support it all!
Services Offered
- Electronic Device Assignment Agreement (EDAA)
- Purchasing a new computer
- Installation and assistance with campus supported hardware and software
- Assistance with new technologies
- Relocation of computers and other computer peripherals
- Troubleshooting network problems
How to Get Help
- On campus: extension 271
- Off campus: 455-0271
- lcchelp@hawaii.edu