Help Desk

Our printer service provider has changed learn more here--Managed Print Service

Need help creating your signature in Adobe Acrobat?  Check out our video on electronic signatures on our Youtube page.

Due to ongoing COVID-19 Pandemic restrictrions Walk-ins to the helpdesk is not allowed.  Please call or email (455-0271/lcchelp@hawaii.edu) so we can assist you or to schedule an appointment to meet safely in person.

Hours of Operation

Summer 2021 (May 17, 2021 - August 20, 2021)
Monday - Friday: 8:00am - 4:00pm

Closed weekends and state holidays
***Hours subject to change***

Fall 2021 (August 23, 2021 - December 17, 2021)
Monday - Friday: 8:00am - 4:00pm

Closed weekends and state holidays
***Hours subject to change***

 

***HOLIDAY CLOSURES***
August 20 (Statehood Day)
September 6 (Labor Day)
November 11 (Veteran's Day)

November 25-26 (Thanksgiving)


***OTHER NOTICES***

***Hours subject to change***


What is the Help Desk?

The ITG Help Desk is the centralized hub for all of your computing needs. When faced with any computer problem, call us and one of our friendly and outgoing IT staff will help you resolve your problem. The Help Desk can help you with any problem big or small, we support it all!


Services Offered

  • Technology Replacement Plan
  • Managed Print Service
  • Installation and assistance with campus supported hardware and software
  • Assistance with new technologies
  • Relocation of computers and other computer peripherals
  • Troubleshooting network problems

How to Get Help

 

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