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News relating to ITS
Updated: 1 hour 19 min ago

[RESOLVED] Intermittent network outage (Jul 15)

11 hours 4 min ago
UPDATE: The network is currently available. Technicians were able to resolve the issue.
Categories: UH-ITS

[Hilo] Phone Services Currently Unavailable (Jul 13)

Fri, 07/13/2018 - 14:00
<p>Phones services are unavailable on the Hilo campus and currently cannot recieve or make outgoing phone calls. Next update 4:00PM</p>
Categories: UH-ITS

[Manoa] Law Library/School Network Unavailable (Jul 12)

Thu, 07/12/2018 - 20:16
[UPDATE] Technicians are still looking into the issue. Next update Friday 7/13 at 8:00AM
Categories: UH-ITS

[RESOLVED] Laulima server restart (Jul 11)

Wed, 07/11/2018 - 10:33
UPDATE: The restart has completed. Laulima is now fully available.
Categories: UH-ITS

[RESOLVED] Brief network outage (Jul 11)

Wed, 07/11/2018 - 09:35
UPDATE: The network is currently available. Technicians are investigating the root cause.
Categories: UH-ITS

eThority unavailable (Jul 11)

Wed, 07/11/2018 - 08:55
<p>eThority (https://ethority.reports.hawaii.edu/) is currently unavailable.  Technicians have been notified.  Next update: 1pm</p>
Categories: UH-ITS

[Manoa] Manoa Innovation Center experiencing network and phone outage. (Jul 11)

Wed, 07/11/2018 - 06:39
UPDATE: Technical support for MIC has been contacted. Next update: 1pm.
Categories: UH-ITS

Brief outage for UH Leave online application (Jul 11)

Wed, 07/11/2018 - 06:00
The UH Leave online application (http://www.hawaii.edu/ohr/leave) will be unavailable for 5 - 10 minutes while updates are applied.
Categories: UH-ITS

[RESOLVED] eThority unavailable (Jul 10)

Tue, 07/10/2018 - 08:00
UPDATE: Technicians have resolved the issue. eThority is now available.
Categories: UH-ITS

[Manoa] Gilmore Hall experiencing intermittent network connectivity. (Jul 10)

Tue, 07/10/2018 - 05:53
<p>Network services at Gilmore Hall are experiencing intermittent connectivity issues. Users within this building may experience difficulty connecting to network resources and VOIP phones on the UH network and Internet, and servers within this building may not be reachable.  Technical responders are investigating the issue. Next update at 8:00AM.</p>
Categories: UH-ITS

eThority unavailable (Jul 8)

Sun, 07/08/2018 - 07:55
A scheduled maintenance is now underway. eThority (https://ethority.reports.hawaii.edu/) is currently unavailable. maintenance should be until 1pm. Next update 1:00pm
Categories: UH-ITS

[RESOLVED] [Maui] Network connectivity issues at Haleakala (Jul 7)

Sat, 07/07/2018 - 05:20
Incident resolved at 07/07/2018 05:36am.
Categories: UH-ITS

Unscheduled Star Maintenance (Jul 5)

Thu, 07/05/2018 - 15:24
<p>Star is currently undergoing unscheduled maintenance. Technicians say that the service should be available at 4:00PM</p>
Categories: UH-ITS

STAR Unavailable (Jul 4)

Wed, 07/04/2018 - 16:45
Technicians have identified and resolved the issue with STAR. STAR is now accessible via star.hawaii.edu
Categories: UH-ITS

eThority unavailable (Jul 4)

Wed, 07/04/2018 - 08:00
<p>eThority (https://ethority.reports.hawaii.edu/) is currently unavailable.  Next update: 9am.</p>
Categories: UH-ITS

Brief outage for UH Leave online application (Jul 3)

Tue, 07/03/2018 - 22:00
The UH Leave online application (http://www.hawaii.edu/ohr/leave) will be unavailable for 20 - 30 minutes while updates are applied.
Categories: UH-ITS

UH System: Scheduled Banner Outage for Year-End Fiscal Maintenance (Jun 30)

Sat, 06/30/2018 - 08:00
Select Banner services will not be available from 8:00 am on Saturday, June 30, 2018 (HST) until 5 p.m. on Sunday, July 1, 2018 (HST).
Categories: UH-ITS

[RESOLVED] Leave application unavailable (Jun 27)

Wed, 06/27/2018 - 06:00
Leave application was available after rolling back to previous version at 6:50am, posted as a retro incident for public awareness.
Categories: UH-ITS

[RESOLVED] Short outage for UH Leave online application (Jun 27)

Wed, 06/27/2018 - 06:00
Application developer said the new release version had some issues and they reverted back to the previous build. Additional 40 minute outage but Leave application was available at 6:50am.
Categories: UH-ITS

MySuccess System Maintenance (Jun 15)

Fri, 06/15/2018 - 18:00
<p>The UH MySuccess system will have scheduled maintenance on Friday, June 15, 2018 from 6:15pm HST to Saturday, June 16, 2018. MySuccess is a system for Early Alert, referrals, and online scheduling for all the UH Community College, UH Hilo, and UH West Oahu.</p>
Categories: UH-ITS