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News relating to ITS
Updated: 20 min 22 sec ago

UH System: Scheduled Banner Outage (Disenrollment of Spring 2019 Student Registration) (Dec 14)

Fri, 12/14/2018 - 16:00
Select Banner services will not be available from 4:00pm (HST), December 14 (Friday) to 12:01am December 15 (Saturday).
Categories: UH-ITS

[RESOLVED] Website for Office of Human Resources unavailable (Dec 13)

Thu, 12/13/2018 - 14:08
Technicians have been able to restore the website. The Office of Human Resources website should be available (http://www.hawaii.edu/ohr)
Categories: UH-ITS

[RESOLVED] [Manoa] Lower Campus Network Outage (Dec 13)

Thu, 12/13/2018 - 13:20
UPDATE: Technical responders have restored network connectivity to lower campus.
Categories: UH-ITS

TAPS: enable new Hawaii Pay format (Dec 12)

Wed, 12/12/2018 - 19:30
Timesheet and Payment System (TAPS) will be down on December 12, 2018 from 7:30 PM to 8:00 PM for maintenance.
Categories: UH-ITS

[RESOLVED] Saunder's Hall 5th Floor Network Outage (Dec 12)

Wed, 12/12/2018 - 16:22
Network outage was related to a unscheduled maintenance downtime. Network resources may be impacted until Friday December 14th at 4:00pm.
Categories: UH-ITS

[RESOLVED] Laulima Unavailable (Dec 11)

Tue, 12/11/2018 - 13:45
UPDATE: The issues with Laulima have been resolved. Laulima is now available.
Categories: UH-ITS

[RESOLVED] Error when uploading to UH Filedrop (https://www.hawaii.edu/filedrop/) (Dec 11)

Tue, 12/11/2018 - 11:50
UPDATE: Technical staff have restarted the application which appears to have resolved the issue.
Categories: UH-ITS

UH FileDrop Unavailable (Dec 8)

Sat, 12/08/2018 - 14:21
Next update: 3:00 PM.
Categories: UH-ITS

[RESOLVED] UH West Oahu network connectivity issues (Dec 7)

Fri, 12/07/2018 - 10:30
UPDATE: Hosts which were down were reachable by technicians and they cleared from our network monitoring system. Network services have been restored.
Categories: UH-ITS

[RESOLVED] [Manoa] Network outage (Dec 2)

Sun, 12/02/2018 - 07:23
Power outage was due to a scheduled maintenance. Networking resources are available again, but will go down intermittently before the maintenance finishes at 11:30am
Categories: UH-ITS

IT Building - Repair Pad Mounted Transformer (Dec 2)

Sun, 12/02/2018 - 07:00
The contractor will be shutting down power to the IT Building, Bilger Hall/Bilger Addition and Art Building to repair the IT Building electrical service transformer. For the IT Building there will be no power from 7:00am to 11:30am and no air conditioning for 6:00am to 12:30pm. For Bilger Hall/Bilger Addition and Art Building there will be no power from 7:00am to 7:30am and from 11:00am to 11:30am, and no air conditioning from 6:00am to 1:30pm.
Categories: UH-ITS

MySuccess student success system maintenance (Nov 30)

Fri, 11/30/2018 - 19:15
<p>The UH MySuccess system will have a scheduled maintenance outage on Friday, November 30, 2018 from 7:15pm HST to Saturday, December 1, 2018 at 3:15am HST. MySuccess is a system for Early Alert, referrals, and online scheduling for all the UH Community College, UH Hilo, and UH West Oahu.</p>
Categories: UH-ITS

Short outage for the Tenure and Promotion application (Nov 29)

Thu, 11/29/2018 - 21:45
<p>The Tenure and Promotion application is down for maintenance.</p>
Categories: UH-ITS

West Oahu Phone Firmware Upgrade - Wednesday, November 28, 2018 5am - 6am (Nov 28)

Wed, 11/28/2018 - 05:00
West Oahu phones will be upgraded to firmware 9.6 on Wednesday, November 28, 2018 from 5am to 6am. Each West Oahu phone will be unreachable for about 5 minutes while it’s firmware is upgraded.
Categories: UH-ITS

Scheduled maintenance for various ITS services (Nov 25)

Sun, 11/25/2018 - 05:00
<p>Various ITS services may be unavailable during the maintenance window, due to scheduled maintenance for security patches.</p>
Categories: UH-ITS

BAN: Touchnet Vendor Outage (Nov 20)

Tue, 11/20/2018 - 22:00
The monthly Touchnet maintenance for November will occur starting Tuesday, November 20 from 10:00pm until Wednesday, November 21 at 2:00am (HST). However, Touchnet expects to be back online by 12:00am (midnight). During the maintenance window, the "Pay Tuition and Fees" section of MyUH (myuh.hawaii.edu) will not be available.
Categories: UH-ITS

[RESOLVED] [Manoa] Krauss Hall network unavailable (Nov 19)

Mon, 11/19/2018 - 13:00
UPDATE: Technicians have resolved the issue. Network services are available in all of Krauss Hall.
Categories: UH-ITS

[RESOLVED] Mavis oracle database currently unavailable. (Nov 19)

Mon, 11/19/2018 - 06:55
UPDATE: Issue has been resolved and the Mavis oracle database is available.
Categories: UH-ITS

[Big Island] Network and Phone issues due to power outage at University of Hawaii Hilo (Nov 18)

Sun, 11/18/2018 - 02:18
<p>University of Hawaii Hilo network is currently experiencing issues and maybe unavailable to users. Hawaii Electric Lights reports the area is currently experiencing a power outage and technicians are dispatched to restore power. Next update: 5:00 AM.</p>
Categories: UH-ITS

Windows Updates for AT File Server and AD Servers (Nov 16)

Fri, 11/16/2018 - 18:00
<p>We will be performing our monthly patching for Windows critical/security updates on production Microsoft Active Directory servers and File Share servers. There may be temporary outages when we reboot the servers.</p>
Categories: UH-ITS

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