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Updated: 13 min 18 sec ago

Google Docs, a free alternative to Microsoft Word

Thu, 2018-09-27 15:42

We received a suggestion in our suggestion box to share that Google Docs is a great free alternative to Microsoft Word. This is a collaborative post with the EMC and ITG Help Desk.

Google Docs

With our Google@UH G Suite accounts, we (including students) have access to free Google apps including, Google Docs, which you can use as an alternative to Microsoft Word. A few of the added benefits of Google Docs are:

  • It lives online so you can access it from anywhere you have Internet connection.
  • You can share and collaborate on docs with other users.
  • If you need your Google Doc as a Word doc, it has the ability to download as a Word doc and other formats such as PDF and RTF.

Try it today with your Google@UH account by going to

Microsoft Office

If you’re a fan of Microsoft Office, the campus has a license agreement with Microsoft where the ITG Help Desk can provide one copy of MS Office for home usage based on the following rules:

  • A Full-time Faculty or Staff can borrow a copy of MS Office by signing an agreement form at Helpdesk
  • A DVD containing the installation is given to complete the installation at home and must be returned within 24hrs.
  • The version and platform should be the same as the one installed at your office computer; for example, Windows / Office 2016 to Windows / Office 2016 at Home.
  • Upon leaving campus employment, the software must be uninstalled.

Please contact or see the ITG Help Desk to sign the agreement form. Office: LC 101. Phone: 455-0271. Email:

Alternatively, if you’re a teacher or student, you can download MS Office 365 (which includes Microsoft Word, PowerPoint, Excel, and more) online for free at

Talk to Books

Wed, 2018-09-19 17:45

Talk to Books is an experimental artificial intelligence (AI) service from Google that lets you browse passages from books. The AI is trained on human conversations and learns from what you ask it. It then finds a likely human response from a database of sentences in over 100,000 books. Learn more on how it works. Ask Talk to Books a question to try it out for yourself!

Running Windows 7?

Thu, 2018-09-13 17:20
Windows 7 was released by Microsoft back in 2009, almost 10 yrs ago!

The ITG Staff will be searching and looking at inventory reports for computers that are still running Windows 7 and recommend that it will be upgraded to Windows 10 by the ITG Helpdesk.

The initial targeting for this upgrade will be areas that deal with sensitive information, procurement, and student records.

The time required by ITG Helpdesk to complete the upgrade will be determined by the number of files or data stored on your computer.

This upgrade is necessary and our main goal for this plan is to secure our campus information and prevent any possible compromised computers by running a more secure operating system, Windows 10.

Questions? Please contact the ITG Helpdesk at 455-0271 or by email at

Productivity Tips for Mac Users

Fri, 2018-09-07 14:47

Are you a Mac user? Then these tips are just for you to help you save time and be more efficient.

  1. Command-Space
  2. Finder control
  3. Gestures
  4. Text clippings
  5. Preferences
  6. Smart quotes
  7. Accents
  8. Print to PDF
  9. Search using Spotlight
  10. Copy/Paste

Read about all these tips in ComputerWorld’s article, “10 magical productivity tips for Mac.”

There is a new icon on my computer!

Fri, 2018-09-07 10:00

If you have seen this new icon on your computer you may be wondering:

  • What is it?
  • What does it do?
  • Why did it appear suddenly?
  • Can I remove it?

This is what the Windows toolbar looks like (first icon).

This is what the Apple toolbar looks like (first icon).

What is it?

It is Leeward CC’s KBOX ticket system and inventory tool. It indicates your computer is connected to the Internet and ready to receive the latest Operating System updates.

What does it do?

It keeps your computer secure and up-to-date. It also allows the Helpdesk to better troubleshoot your computer.

Why did it appear suddenly?

While ITG has been using KBOX since 2009, during Summer 2018, a new update was released and now the icon is visible to everyone.

Can I remove it? 

ITG is asking you to please leave it installed and do not to attempt to remove or disable it. KBOX does not slow down your computer.

All computers purchased by Leeward CC are required to have KBOX installed on it.


Please Contact ITG Helpdesk at 455-0271 or by email with questions.